Guest ratings

Our guests tell us we exceed their expectations!

92% told us they had received value for money

66% said the reception they received exceeded their expectations

57% said our accommodation exceeded their expectations

56% said the equipment in our accommodation exceeded their expectations

74% said that the grounds of Bay of Plenty Lodges exceeded their expectations

78% said our staff exceeded their expectations.

Based on 193 guest surveys received as at 30 September 2008.