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Our guests tell us we exceed their expectations!
92% told us they had received value for money
66% said the reception they received exceeded their expectations
57% said our accommodation exceeded their expectations
56% said the equipment in our accommodation exceeded their expectations
74% said that the grounds of Bay of Plenty Lodges exceeded their expectations
78% said our staff exceeded their expectations.
Based on 193 guest surveys received as at 30 September 2008.