Guest ratings

Our guests tell us we exceed their expectations!

93% told us they had received value for money

69% said the reception they received exceeded their expectations

57% said our accommodation exceeded their expectations

56% said the equipment in our accommodation exceeded their expectations

76% said that the grounds of Bay of Plenty Lodges exceeded their expectations

78% said our staff exceeded their expectations.

Based on 256 guest surveys received as at 31st December 2010